Senior Patient Solutions Rep

Cloudmed

Remote
Base: $16.00 - $22.95 ph; bonus/equity: not specif...
High call volume healthcare setting
Revenue cycle operations experience
Patient statement interpretation
Deliver a high-quality patient experience through inbound and outbound call resolution within established protocols with a focus on first call resolution

Job Summary

  • Deliver a high-quality patient experience through inbound and outbound call resolution within established protocols with a focus on first call resolution.
  • Manage inquiries via multiple communication channels in a professional manner using EMR systems such as Epic, Cerner, Meditech, or similar systems.
  • The company offers comprehensive training and professional development, mentoring of new hires, and a competitive benefits package.

Matching Summary

Deliver a high-quality patient experience through inbound and outbound call resolution within established protocols with a focus on first call resolution.

Salary

Base: $16.00 - $22.95 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • High call volume healthcare setting
  • Revenue cycle operations experience
  • Patient statement interpretation
  • Explanation of benefits knowledge
  • EMR systems (Epic, Cerner, Meditech)
  • HIPAA and PCI compliance

Nice-to-have

  • Professional development opportunities
  • Collaborative team environment
  • Meaningful work contributions
  • Community involvement enthusiasm

Key Requirements

  • Minimum 1 year healthcare call center experience
  • High school diploma or GED preferred

Work Rights

Not specified

Tailored Resume

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