Teammate (sme)

TaskUs

Cali, Colombia
Operations experience in customer experience
Strong interpersonal skills
High affinity for cultural awareness
TaskUs is dedicated to a People First culture that prioritizes employee well-being

Job Summary

  • TaskUs is dedicated to a People First culture that prioritizes employee well-being.
  • As a Tier II Support Specialist, you will coach and mentor teammates while resolving user inquiries.
  • The company encourages internal mobility and professional growth for all employees.

Matching Summary

TaskUs is dedicated to a People First culture that prioritizes employee well-being.

Skills & Requirements

Must-have

  • operations experience in customer experience
  • strong interpersonal skills
  • high affinity for cultural awareness

Nice-to-have

  • coaching and mentoring skills
  • empathy in communication
  • problem-solving abilities

Key Requirements

  • two years prior operations experience
  • some degree of further education
  • military experience acceptable

Work Rights

Not specified

Tailored Resume

Cover Letter