Tickets.com, a subsidiary of Major League Baseball, is seeking a Client Services Representative in St. Louis, MO. The role involves configuring ticketing software, managing client relationships, and providing ongoing support to ensure optimal use of Tickets.com products
Job Summary
The Client Services Representative is responsible for Tickets.com software configuration, data migration, and interface initiatives to ensure systems meet client requirements.
This role serves as the primary liaison between assigned clients and Tickets.com, advocating for feature requests and promoting best practices.
The position requires managing multiple projects including season ticket renewals, invoicing, and single ticket on-sale events while training box office staff.
Matching Summary
Match Score: 75
Tickets.com, a subsidiary of Major League Baseball, is seeking a Client Services Representative in St. Louis, MO. The role involves configuring ticketing software, managing client relationships, and providing ongoing support to ensure optimal use of Tickets.com products.
Salary
Base: $62,500 - $67,000; Bonus: Yes; Benefits: Not specified
Skills & Requirements
Must-have
Minimum two years configuring ticketing software
Frontend and backend event software configuration
Remote evening and weekend availability
MS Office Suite proficiency
Client service oriented mindset
Nice-to-have
Box office experience preferred
Knowledge of HTML and CRM Software
Ability to easily learn new technology
Excellent verbal and written communication skills
Proven ability to follow up on tasks
Key Requirements
Bachelor's degree or equivalent combination of education and experience
Minimum two years of experience configuring ticketing software
Remote evening and weekend availability as required