Senior Manager, Safety Support Lead

pfizer.co.ke

Base: $139,100.00 - $231,900.00; bonus/equity: 17....
End-to-end service delivery management
Application portfolio management
Operational excellence and continuous improvement
The Senior Manager, Safety Support Lead is responsible for end-to-end service delivery management of a defined application portfolio, ensuring performance, availability, quality, and financial stewardship

Job Summary

  • The Senior Manager, Safety Support Lead is responsible for end-to-end service delivery management of a defined application portfolio, ensuring performance, availability, quality, and financial stewardship.
  • This role combines technical service ownership with people leadership, managing a team of Application Service Delivery Management (ASDMs) to deliver operational excellence and continuous improvement across the Safety portfolios.
  • The annual base salary for this position ranges from $139,100.00 to $231,900.00, with eligibility for a bonus target of 17.5% and long-term incentives, plus comprehensive benefits.

Matching Summary

The Senior Manager, Safety Support Lead is responsible for end-to-end service delivery management of a defined application portfolio, ensuring performance, availability, quality, and financial stewardship.

Salary

Base: $139,100.00 - $231,900.00; Bonus/Equity: 17.5% bonus target and long-term incentives; Benefits: Comprehensive benefits package including 401(k), paid time off, medical, dental, vision

Skills & Requirements

Must-have

  • End-to-end service delivery management
  • Application portfolio management
  • Operational excellence and continuous improvement
  • Automation and AI enhancement
  • Collaboration with stakeholders
  • Computer operations, access management, change processes

Nice-to-have

  • People leadership and team development
  • Financial stewardship and management
  • Lifecycle management and upgrades
  • Global user base support
  • Influence and collaboration with peers

Key Requirements

  • Bachelor's degree in Information Management, Computer Science, Engineering, or Technology Management
  • Minimum 7+ years of progressive IT experience
  • Experience in matrixed organizations
  • Experience managing systems in regulated environments
  • Experience leading global or multi-site teams

Work Rights

Permanent work authorization in the United States

Tailored Resume

Cover Letter