Register Your Interest - Customer Support Officer - Part-time Manchester, United Kingdom Competitive Permanent - Part Time Apply By 7 May, 2026 Posted On 7 April, 2026

Svenska Handelsbanken AB

Manchester, United Kingdom
Competitive salary; benefits: private medical insu...
On-site
Strong customer service ethics
Exceptional verbal and written communication skills
Ability to work under pressure with attention to detail
The role involves taking calls from individual, corporate, and potential customers regarding payments, transactions, cards, and fraud

Job Summary

  • The role involves taking calls from individual, corporate, and potential customers regarding payments, transactions, cards, and fraud.
  • Handelsbanken offers a market-leading pension contribution of 15% paid by the bank along with private medical insurance and life assurance.
  • The position is fully office-based in Manchester City Centre working 21 hours per week on a shift basis including weekends.

Matching Summary

The role involves taking calls from individual, corporate, and potential customers regarding payments, transactions, cards, and fraud.

Salary

Competitive Salary; Benefits: Private medical insurance, income protection, life assurance; Pension: 15% contribution

Skills & Requirements

Must-have

  • Strong customer service ethics
  • Exceptional verbal and written communication skills
  • Ability to work under pressure with attention to detail

Nice-to-have

  • Knowledge of customer support environment
  • Excellent organisational skills
  • Confident telephone manner

Key Requirements

  • Part-time availability (21 hours/week)
  • Shift work including Saturdays, Sundays, and one weekday
  • Adherence to risk management framework

Work Rights

Not specified

Tailored Resume

Cover Letter