Helpdesk Technician

Amentumcareers

$25.65; bonus/equity: not specified; benefits: hea...
Fully remote
Technical assistance for pc software
Troubleshooting hardware issues
Documentation in trouble-ticketing system
The Helpdesk Technician provides professional support for a wide range of technology services needs

Job Summary

  • The Helpdesk Technician provides professional support for a wide range of technology services needs.
  • This role involves troubleshooting issues and providing end user training.
  • Amentum offers a comprehensive benefits package including health insurance and retirement benefits.

Matching Summary

The Helpdesk Technician provides professional support for a wide range of technology services needs.

Salary

$25.65; Bonus/Equity: Not specified; Benefits: Health, dental, and vision insurance

Skills & Requirements

Must-have

  • Technical assistance for PC software
  • Troubleshooting hardware issues
  • Documentation in trouble-ticketing system

Nice-to-have

  • Excellent communication skills
  • Ability to work independently
  • Team collaboration

Key Requirements

  • Associate degree in related field preferred
  • 2 years of Helpdesk experience preferred
  • Must be able to obtain facility credentials

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter