Team Lead, Managed Services Client Service Desk

NTT DATA

Bengaluru, India
Operational management skills
Client engagement
Service desk team management
NTT DATA is renowned for its technical excellence and leading innovations

Job Summary

  • NTT DATA is renowned for its technical excellence and leading innovations.
  • The role ensures client satisfaction by managing daily operations of the service desk.
  • Join a global team committed to accelerating client success and positively impacting society.

Matching Summary

NTT DATA is renowned for its technical excellence and leading innovations.

Skills & Requirements

Must-have

  • Operational management skills
  • Client engagement
  • Service desk team management

Nice-to-have

  • Collaboration skills
  • Understanding of project management
  • Diversity and inclusion culture

Key Requirements

  • Bachelor's degree in information technology
  • ITIL v4 specialist certification
  • Entry level team management experience

Work Rights

Not specified

Tailored Resume

Cover Letter