Implementation Consultant

Motive

Remote, US
**
3+ years customer-facing experience
Salesforce proficiency required
Excellent written and verbal communication
** Motive is seeking an Implementation Consultant to onboard new customers, focusing on ensuring product adoption and customer satisfaction. The role requires strong communication and organizational skills, with an emphasis on building relationships and collaboration across teams. **

Job Summary

  • Motive empowers physical operations teams with tools to make work safer, more productive, and more profitable using industry-leading AI.
  • The Implementation Consultant serves as the primary point of contact for new customers, guiding them through initial hardware and software setup to ensure timely adoption.
  • This role requires collaborating with cross-functional teams including support, engineering, sales, and product management to resolve complex issues and improve the customer experience.

Matching Summary

Match Score: 75

** Motive is seeking an Implementation Consultant to onboard new customers, focusing on ensuring product adoption and customer satisfaction. The role requires strong communication and organizational skills, with an emphasis on building relationships and collaboration across teams. **

Skills & Requirements

Must-have

  • 3+ years customer-facing experience
  • Salesforce proficiency required
  • Excellent written and verbal communication
  • Project management and data analysis skills
  • Strong relationship building abilities

Nice-to-have

  • SQL and documentation experience
  • Fintech and spend management background
  • Experience creating project plans
  • Receptive to feedback and continuous improvement
  • Ability to handle high volume inquiries

Key Requirements

  • 3+ years prior experience in a customer-facing role
  • Demonstrated Salesforce proficiency
  • Strong business background in project management
  • Authorization under U.S. Export Administration Regulations

Work Rights

Must be authorized to receive access to Motive products and technology under U.S. Export Administration Regulations

Tailored Resume

Cover Letter