Director Of Rooms

Four Seasons Hotels & Resorts

Taipei, Taiwan
Competitive salary, wages; not specified; comprehe...
Overseeing front desk, concierge, housekeeping
Guest relations and guest services
Delivering highest standards of service
As a key member of the hotel leadership team, you will be responsible for overseeing the Front Desk, Concierge, Housekeeping, Guest Relations, Guest Services, and Spa departments

Job Summary

  • As a key member of the hotel leadership team, you will be responsible for overseeing the Front Desk, Concierge, Housekeeping, Guest Relations, Guest Services, and Spa departments.
  • Your role will focus on delivering the highest standards of service, ensuring both guest and employee satisfaction, and resolving any issues promptly and effectively.
  • We offer a competitive salary, wages, and a comprehensive benefits package, excellent training and development opportunities, complimentary accommodation, dry cleaning, and employee meals.

Matching Summary

As a key member of the hotel leadership team, you will be responsible for overseeing the Front Desk, Concierge, Housekeeping, Guest Relations, Guest Services, and Spa departments.

Salary

Competitive Salary, wages; Not specified; Comprehensive benefits package

Skills & Requirements

Must-have

  • Overseeing Front Desk, Concierge, Housekeeping
  • Guest Relations and Guest Services
  • Delivering highest standards of service
  • Resolving guest issues promptly
  • Managing financial goals and labor expenses
  • Maximizing occupancy, rates, and revenue

Nice-to-have

  • Fostering positive working environment
  • Creating exceptional guest experiences
  • Commitment to luxury with genuine heart
  • Recognizing familiar faces and welcoming new ones

Key Requirements

  • 3-5 years of experience in a similar role
  • Experience in luxury hospitality
  • Strong leadership skills
  • Expertise in operational management
  • Fluent in English and Mandarin Chinese
  • Legal right to work in Taiwan

Work Rights

Legal right to work in Taiwan

Tailored Resume

Cover Letter