Customer Service Representative - Moonee Ponds

CBA (Commonwealth Bank)

Moonee Ponds, AU
Respond to transactional banking needs
Process deposits and withdrawals
Assist with cash/atm procedures
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Service Representative in our Moonee Ponds Branch you’ll be: Responding to customers transactional banking needs, delivering a seamless customer experience.
  • We’re keen to support you with the next step in your career.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits and withdrawals
  • Assist with Cash/ATM procedures
  • Adhere to bank processes and procedures
  • Excellent communication skills

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Willingness to contribute to collaborative culture
  • Ability to work in a busy retail environment

Key Requirements

  • Available to cover roster: Wed 9:30-4, Thu 9:30-4, Fri 9:30-4
  • Entry-level position
  • Ability to ask the right questions

Work Rights

Not specified

Tailored Resume

Cover Letter