Customer Service Representative

Chathams Small Animal Hospital

North Chatham, NY, United States
$18 ph
**
Greet clients warmly
Answer multi-line phone
Schedule appointments accurately
** Chathams Small Animal Hospital is seeking a dedicated Customer Service Representative who has a passion for pets and enjoys working in a dynamic environment. The role involves greeting clients, managing communications, and assisting with various administrative tasks while ensuring a positive experience for both clients and their pets. **

Job Summary

  • Our Customer Service Representatives are the heart of our practice—they are often the first point of contact for our clients and play a vital role in creating a positive experience for both pets and their people.
  • We are a multi-doctor small animal practice serving canines and felines.
  • Evening shifts are required and must be available to work Saturdays as needed.

Matching Summary

Match Score: 75

** Chathams Small Animal Hospital is seeking a dedicated Customer Service Representative who has a passion for pets and enjoys working in a dynamic environment. The role involves greeting clients, managing communications, and assisting with various administrative tasks while ensuring a positive experience for both clients and their pets. **

Salary

$18 per hour

Skills & Requirements

Must-have

  • Greet clients warmly
  • Answer multi-line phone
  • Schedule appointments accurately
  • Process payments and refunds
  • Maintain patient records
  • Respond to client emails
  • Basic veterinary terminology

Nice-to-have

  • Passion for pets
  • Positive, friendly attitude
  • Team player
  • Supportive workplace culture

Key Requirements

  • High School Diploma, GED, or equivalent
  • At least one year of customer service experience
  • Ability to lift up to 50 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter