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Rentokil Initial Australia is seeking a Field Operations Executive in Chinchwad, India, to oversee pest control service operations in a designated area. The role involves managing a team of technicians, ensuring quality service delivery, and conducting performance assessments, while also emphasizing customer satisfaction and operational efficiency.
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Job Summary
OE shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areas.
Handle assigned customer complaints in his / her service areas, within 24 hours & resolve complaint at earliest, as per the customer's convenience and update the Root Cause in iCABS to ensure proper ticket closure.
Attractive Base Salary, Group Mediclaim Insurance Policy, Travel Reimbursement.
Matching Summary
Match Score: 75
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Rentokil Initial Australia is seeking a Field Operations Executive in Chinchwad, India, to oversee pest control service operations in a designated area. The role involves managing a team of technicians, ensuring quality service delivery, and conducting performance assessments, while also emphasizing customer satisfaction and operational efficiency.
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Skills & Requirements
Must-have
Execute daily service operations
Ensure quality of service delivery
Handle customer complaints
Manage inventory and materials
Promote highest grooming standards
Nice-to-have
Develop industry-leading service operations
Sharing of best practices
Use of digital technologies
Positive reputation for knowledge and integrity
Key Requirements
Minimum B. Sc. (Chemistry / Zoology / Agriculture)
Proficient in use of computer applications & systems