Client Service Coordinator - 005194

Marshfield Animal Hospital / Banfield Pet Hospital

Raleigh Falls Pointe, NC, US
Base: $15.00 - $18.69 hourly; bonus/equity: not sp...
Not specified (likely in-person given the nature of the veterinary setting).
Multi-tasking in high-volume environment
Fluent english communication skills
Computer proficiency with office software
The Client Service Coordinator position at Marshfield Animal Hospital/Banfield Pet Hospital in Raleigh Falls Pointe, NC, focuses on enhancing client and pet experiences by ensuring smooth operations and communication within the veterinary team. The role emphasizes customer service skills, organizational abilities, and a strong commitment to the company's values

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees are expected to live and exemplify the Five Principles of Mars, Inc., focusing on quality, responsibility, mutuality, efficiency, and freedom.
  • The role offers a comprehensive total rewards package including health insurance, retirement plans, paid time off, and three free Optimum Wellness Plans for pets.

Matching Summary

Match Score: 85

The Client Service Coordinator position at Marshfield Animal Hospital/Banfield Pet Hospital in Raleigh Falls Pointe, NC, focuses on enhancing client and pet experiences by ensuring smooth operations and communication within the veterinary team. The role emphasizes customer service skills, organizational abilities, and a strong commitment to the company's values.

Salary

Base: $15.00 - $18.69 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid time off, student debt relief (for DVMs), and pet wellness plans

Skills & Requirements

Must-have

  • Multi-tasking in high-volume environment
  • Fluent English communication skills
  • Computer proficiency with office software
  • Ability to handle pets safely
  • Mathematical ability for financial tasks

Nice-to-have

  • Veterinary medical background preferred
  • Customer service experience required
  • Initiative to solve problems independently
  • Resilience under stressful conditions
  • Knowledge of preventative care plans

Key Requirements

  • High School Diploma or equivalent
  • At least 18 years old for radiography duties
  • One year related customer service experience
  • Medical terminology training preferred

Work Rights

Not specified

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