Business Support Analyst, Cx, Collections And Remarketing
Prioritytoyotachesapeake
Monday-friday, 8:00 am to 5:00 pm, with potential for overtime and holiday work.
Customer experience oversight
Collections oversight
Remarketing oversight
Toyota is seeking a Business Support Analyst to oversee compliance within its Customer Experience, Collections, and Remarketing functions. The ideal candidate should have supervisory experience and strong analytical skills, focusing on operational excellence and compliance adherence
Job Summary
This role serves as a first line of compliance, ensuring activities within the Customer Experience, Collections, and Remarketing functions adhere to regulatory requirements, internal policies, and contractual standards.
The ideal candidate brings hands-on supervisory experience in Customer Experience, Collections, and Remarketing, strong analytical capabilities, and a compliance-first mindset to support operational excellence and strategic initiatives.
Acting as a liaison between frontline teams and leadership, the Analyst contributes to workforce planning, performance management, and timely resolution of operational issues—all while maintaining strict adherence to regulatory and company standards.
Matching Summary
Match Score: 85
Toyota is seeking a Business Support Analyst to oversee compliance within its Customer Experience, Collections, and Remarketing functions. The ideal candidate should have supervisory experience and strong analytical skills, focusing on operational excellence and compliance adherence.
Skills & Requirements
Must-have
Customer Experience oversight
Collections oversight
Remarketing oversight
Regulatory compliance monitoring
Operational data analysis
Vendor performance monitoring
Nice-to-have
Collaborative team environment
Dream and do culture
Continuous improvement mindset
Strategic initiative contribution
Key Requirements
Four-Year College Degree in Business Administration, Finance or Accounting
5-10 years of relevant work experience
Strong understanding of regulatory, compliance and risk management principles
Advanced analytical skills with proficiency in Excel, reporting tools, and dashboards