Part Time Patient Customer Service Representative

R1

Austin, TX, United States
Base: $15.00 - $21.10 ph; bonus/equity: not specif...
Fast-paced environment
Comfortable with technology
Typing and answering phones
As our Customer Service Representative, you’ll work to help our patients check into the hospital

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital.
  • You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
  • This is just the first step of your healthcare career at R1 RCM Inc.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital.

Salary

Base: $15.00 - $21.10 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Fast-paced environment
  • Comfortable with technology
  • Typing and answering phones
  • Listening with compassion
  • Collecting information accurately
  • Working across multiple screens

Nice-to-have

  • Building rapport in real time
  • Exploring new career paths
  • Contributing to meaningful work

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter