Patient Service Representative (psr) - Sykes Clinic (chicago)

Advocate Health

Chicago, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
The role involves providing efficient, high-quality service to patients by registering them, verifying insurance, and scheduling appointments

Job Summary

  • The role involves providing efficient, high-quality service to patients by registering them, verifying insurance, and scheduling appointments.
  • Employees are responsible for answering multiple telephone lines, resolving billing queries, and coordinating with hospital sections for admissions.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, paid time off, and educational assistance programs.

Matching Summary

The role involves providing efficient, high-quality service to patients by registering them, verifying insurance, and scheduling appointments.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, retirement match, and PTO

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving abilities for complex issues

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Experience handling difficult customers

Work Rights

Not specified

Tailored Resume

Cover Letter