Especialista En Monitoreo Y Reputacion Digital

dentsu

Santiago, Chile
Daily moderation of message boards
Social listening tool administration
Real-time mention monitoring
The primary purpose of this role is to manage the daily moderation of all messages across various digital platforms

Job Summary

  • The primary purpose of this role is to manage the daily moderation of all messages across various digital platforms.
  • The incumbent is responsible for operating social listening tools to analyze sentiment and evaluate reputational risks in real time.
  • This position requires activating alerts and coordinating with the Customer Service team during critical incidents.

Matching Summary

The primary purpose of this role is to manage the daily moderation of all messages across various digital platforms.

Skills & Requirements

Must-have

  • Daily moderation of message boards
  • Social listening tool administration
  • Real-time mention monitoring
  • Sentiment analysis and risk evaluation
  • Critical case escalation procedures

Nice-to-have

  • Experience with crisis management coordination
  • Strong communication skills for SAC support
  • Ability to categorize digital conversations

Key Requirements

  • Full time permanent contract
  • Location in Santiago
  • Experience with social listening platforms

Work Rights

Not specified

Tailored Resume

Cover Letter