3-5 years individual insurance industry experience
Customer service experience with business partners
Strong attention to detail and proactive attitude
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Manulife Financial Corporation is seeking a Senior Officer for Distribution Services to support administrative functions related to brokerage counter services. The ideal candidate will have experience in the individual insurance industry and strong customer service skills, with a focus on effective communication and attention to detail.
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Job Summary
The role supports Brokerage counter administrative services covering new business applications, payments, and after-sales services from broker partners.
Candidates will manage daily incoming and outgoing documents, maintain inventory stock of marketing materials, and coordinate delivery logistics via courier services.
Manulife offers a flexible environment focused on well-being, inclusion, and career growth within a global team.
Matching Summary
Match Score: 75
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Manulife Financial Corporation is seeking a Senior Officer for Distribution Services to support administrative functions related to brokerage counter services. The ideal candidate will have experience in the individual insurance industry and strong customer service skills, with a focus on effective communication and attention to detail.
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Skills & Requirements
Must-have
3-5 years individual insurance industry experience
Customer service experience with business partners
Strong attention to detail and proactive attitude
Proficiency in Word, Excel, and Chinese word processing
Bilingual English and Chinese communication skills
Nice-to-have
IIQE or LOMA qualification preferred
Analytical and problem-solving skills
Experience with scanning teams and payment headers
Flexible work environment support
Key Requirements
Certificate or Diploma in any discipline
3-5 years relevant working experience in insurance/brokerage
Good command of spoken and written English and Chinese
PC literate in Word, Excel, and Chinese word processing