Base: $50,700.00 - $83,400.00; bonus/equity: not s...
Not specified (assumed to be onsite or hybrid based on typical roles)
3 years customer or sales experience
Fast-paced environment experience
Strong verbal and written communication
Bio-Techne Corporation is seeking a Customer Care Specialist to serve as the primary point of contact for customers post-sale, addressing non-technical inquiries related to orders. The role involves ensuring customer satisfaction by managing the order cycle, maintaining communication with various departments, and problem-solving to enhance service quality
Job Summary
This role serves as the primary point of contact for customers regarding non-technical order issues and ensures their needs are met.
The position involves managing the entire order cycle, including triage, shipping inquiries, and resolving complex customer cases.
Bio-Techne offers competitive benefits starting on day one, including medical, dental, vision, life insurance, and a 401k plan.
Matching Summary
Match Score: 85
Bio-Techne Corporation is seeking a Customer Care Specialist to serve as the primary point of contact for customers post-sale, addressing non-technical inquiries related to orders. The role involves ensuring customer satisfaction by managing the order cycle, maintaining communication with various departments, and problem-solving to enhance service quality.