Principal Engineer - Go-to-market

Intercom

London, United Kingdom
On-site
Architecting and delivering high-scale ai platform
Replace legacy saas toolchains
Build bespoke ai agents and automated workflows
You will be responsible for architecting and delivering a high-scale, AI-native platform that transforms our Go-To-Market operations

Job Summary

  • You will be responsible for architecting and delivering a high-scale, AI-native platform that transforms our Go-To-Market operations.
  • This role demands a blend of technical leadership and operational rigor, transitioning incubated projects into production-ready solutions while maintaining excellence through robust monitoring, metrics, and support.
  • Ultimately, you will build mission-critical tools that our top GTM operatives rely on to achieve their strategic goals.

Matching Summary

You will be responsible for architecting and delivering a high-scale, AI-native platform that transforms our Go-To-Market operations.

Skills & Requirements

Must-have

  • Architecting and delivering high-scale AI platform
  • Replace legacy SaaS toolchains
  • Build bespoke AI agents and automated workflows
  • Technical leadership and operational rigor
  • Transition incubated projects to production
  • Robust monitoring, metrics, and support

Nice-to-have

  • AI/ML background
  • High-availability, high-quality platforms at scale
  • Software for Sales, Marketing, or Customer Success

Key Requirements

  • 8–10 years of experience
  • Significant demonstrated impact
  • Hands-on expert executor
  • Strong product, data, and technical fundamentals
  • Experience in setting technical strategy
  • Strong understanding of software engineering fundamentals
  • Experience running critical systems migrations
  • Fluency with AI-powered developer tools
  • BSc in AI, Computer Science, Data Science, Maths, Statistics, or related field

Work Rights

Not specified

Tailored Resume

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