Sr. Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Primary location base pyy range: $113,800 usd - $1...
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Talent acquisition workflows
Customer success framework
Ai in talent acquisition
** Workday is seeking a Senior Specialized Customer Success Manager for its Talent AI team, focusing on driving customer success and value realization in AI-powered Talent Acquisition. The role is fully remote and involves collaboration with various teams to enhance customer engagement and adoption of Workday's AI solutions. **

Job Summary

  • As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • You will work in close collaboration with the Workday account team as a specialized overlay, bringing deep domain and product expertise and best practices to accelerate adoption and customer maturity against clearly defined success milestones, while influencing retention, advocacy, and expansion.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Specialized Customer Success Manager for its Talent AI team, focusing on driving customer success and value realization in AI-powered Talent Acquisition. The role is fully remote and involves collaboration with various teams to enhance customer engagement and adoption of Workday's AI solutions. **

Salary

Primary Location Base Pay Range: $113,800 USD - $170,800 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: role may be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants

Skills & Requirements

Must-have

  • Talent Acquisition workflows
  • Customer Success framework
  • AI in Talent Acquisition
  • strategic customer engagements
  • product expertise and best practices

Nice-to-have

  • organizational change management
  • workflow redesign
  • operating model shifts
  • customer advocacy opportunities
  • evolving, incubating environments

Key Requirements

  • 5+ years customer-facing services experience
  • 2+ years AI/ML or data-driven products experience
  • 2+ years Talent Acquisition or Human Resources experience
  • Bachelor’s degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

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