Concierge Officer At Ngos / Social Service

Me2Works

On-site
Monitor reception counters and facilities
Foster quality customer services
Lead concierge service
Me2Works is seeking a Concierge Officer to manage reception and clerical support, enhance customer service, and organize recreational activities for residents and members. The ideal candidate will have relevant experience in customer service and facility management, along with strong communication skills

Job Summary

  • The Job Monitor the reception counters / club facilities and maintain clerical support to the daily operation.
  • Lead and coordinate the concierge service to provide one-stop services to residents, members and stakeholders of the Hub and Club.
  • Provide assistance to Manager to oversee the team performance and monitor sites facilities.

Matching Summary

Match Score: 85

Me2Works is seeking a Concierge Officer to manage reception and clerical support, enhance customer service, and organize recreational activities for residents and members. The ideal candidate will have relevant experience in customer service and facility management, along with strong communication skills.

Skills & Requirements

Must-have

  • Monitor reception counters and facilities
  • Foster quality customer services
  • Lead concierge service
  • Organize recreational programs
  • Handle tenant inquiries and complaints
  • Ensure accurate fee collection

Nice-to-have

  • Service-oriented
  • Good telephone manner
  • Team player
  • Attentive to details
  • Willing to follow through tasks

Key Requirements

  • Diploma/Degree Holder
  • At least 1 year customer services experience
  • Proficient in English, Chinese and Putonghua
  • Good communication, co-ordination, negotiation and interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter