Conversational Ai & Language Engineering Lead

Bank of America

Chicago, IL, USA
$122,000.00 - $200,000.00 annualized salary; discr...
Conversational ai
Language engineering
Natural language understanding
This role is leadership-first: accountable for strategy, governance, prioritization, and outcomes across natural language understanding (NLU), speech recognition, and LLM-based capabilities

Job Summary

  • This role is leadership-first: accountable for strategy, governance, prioritization, and outcomes across natural language understanding (NLU), speech recognition, and LLM-based capabilities.
  • Lead and develop a specialized, medium-sized team of language engineers and ML practitioners, setting clear priorities, expectations, and success metrics.
  • Teams deliver high-quality, scalable conversational intelligence with clear ownership and governance, improving model performance, reliability, and user experience consistently over time.

Matching Summary

This role is leadership-first: accountable for strategy, governance, prioritization, and outcomes across natural language understanding (NLU), speech recognition, and LLM-based capabilities.

Salary

$122,000.00 - $200,000.00 annualized salary; Discretionary incentive eligible; Industry-leading benefits

Skills & Requirements

Must-have

  • conversational AI
  • language engineering
  • natural language understanding
  • LLM and GenAI
  • Python ML workflows
  • Agile and DevOps

Nice-to-have

  • leadership-first approach
  • responsible growth
  • inclusive workplace
  • stakeholder partnership
  • executive communication

Key Requirements

  • Proven experience leading teams delivering conversational AI
  • Experience shaping and executing technical strategy
  • Familiarity with LLMs and GenAI
  • Working knowledge of Python
  • Experience with Agile and DevOps
  • Experience with conversational interfaces and natural language processing
  • Experience training machine learning algorithms
  • Experience improving intent recognition
  • Familiarity with version control technologies
  • Strong analytical and troubleshooting skills

Work Rights

Not specified

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