Base: $26.12 - $34.82 usd; bonus: eligible for bon...
Not specified
5-7 years of relevant work experience
High school diploma or ged required
Ability to work nights weekends and overtime
The Coordinator 3, Technical Product Sales Support position at Comcast involves managing customer engagement, billing setup, and enhancing the customer journey through data analysis and team collaboration. The role requires strong communication skills and a focus on customer satisfaction, with responsibilities including supervising teams and resolving billing discrepancies
Job Summary
This role manages direct engagement with new accounts to ensure precise billing setup and foster digital adoption.
The position involves analyzing customer feedback to propose enhancements for Net Promoter System elevation and identifying process gaps through data analysis.
Employees are expected to uphold Comcast's operating principles by owning the customer experience and driving results as a collaborative team.
Matching Summary
Match Score: 85
The Coordinator 3, Technical Product Sales Support position at Comcast involves managing customer engagement, billing setup, and enhancing the customer journey through data analysis and team collaboration. The role requires strong communication skills and a focus on customer satisfaction, with responsibilities including supervising teams and resolving billing discrepancies.
Salary
Base: $26.12 - $34.82 USD; Bonus: Eligible for bonus under applicable plan; Benefits: Best-in-class benefits provided