Customer Service Representative / Mitarbeiter Kundenservice (m/w/d)

Abbott

Eschborn, Germany
Full-time, onsite
Order entry and billing
Customer inquiries via email and phone
Complaint processing
Abbott is seeking a Customer Service Representative based in Eschborn, Germany, to manage customer inquiries and order processing within their healthcare division. The role requires strong communication skills and experience in customer service, specifically within a multinational and dynamic environment

Job Summary

  • Develop your career in an international company where you can achieve the career you dream of.
  • You will be responsible for order entry and billing in SAP and connected systems, handling customer inquiries via email and phone, and processing complaints and returns.
  • Abbott is recognized as one of the 'Best Big Companies To Work For' and a top workplace for diversity, working mothers, female leaders, and scientists.

Matching Summary

Match Score: 85

Abbott is seeking a Customer Service Representative based in Eschborn, Germany, to manage customer inquiries and order processing within their healthcare division. The role requires strong communication skills and experience in customer service, specifically within a multinational and dynamic environment.

Skills & Requirements

Must-have

  • order entry and billing
  • customer inquiries via email and phone
  • complaint processing
  • processing returns
  • invoice corrections
  • very good German language skills

Nice-to-have

  • joy and patience with people
  • international company development
  • dynamic, highly qualified team
  • flat hierarchies, open mentality

Key Requirements

  • completed commercial apprenticeship
  • first or many years of customer service experience
  • good MS Office knowledge
  • SAP knowledge is ideal
  • good English language skills

Work Rights

Not specified

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