Technical Field Support Engineer

KONE Croatia

Casablanca, Morocco
Fully remote
Hands-on technical support
Troubleshoot and resolve issues
Installation and commissioning
KONE Croatia is seeking a Technical Field Support Engineer in Casablanca, Morocco, to ensure the successful installation and commissioning of their elevator and escalator products. The role requires extensive technical experience in the industry, a commitment to safety, and strong problem-solving skills

Job Summary

  • Provide hands-on technical support, troubleshoot and resolve issues identified by manufacturing and installation teams, and ensure that all installations meet KONE’s stringent safety, quality, and process standards.
  • Train employees during site visits and deliver structured training sessions to build local capability, collaborating with global and local training centers.
  • Participate in project closing reviews to capture lessons learned and integrate improvements into business practices, including product and skills development.

Matching Summary

Match Score: 85

KONE Croatia is seeking a Technical Field Support Engineer in Casablanca, Morocco, to ensure the successful installation and commissioning of their elevator and escalator products. The role requires extensive technical experience in the industry, a commitment to safety, and strong problem-solving skills.

Skills & Requirements

Must-have

  • Hands-on technical support
  • Troubleshoot and resolve issues
  • Installation and commissioning
  • Safety, quality, and process standards
  • Remote and on-site technical support
  • Electrical safety verification

Nice-to-have

  • Collaborative environment
  • Value-based culture
  • Sustainability and innovation
  • Mentoring and coaching programs
  • Adaptable and flexible

Key Requirements

  • 5 years of technical experience in elevator/escalator industry
  • Fluent in English
  • Proficient in IT systems and Microsoft Office

Work Rights

Not specified

Tailored Resume

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