[quality] Customer/commercial Quality Specialist [orthopaedics]

Johnson & Johnson

Chiyoda, Tokyo, Japan
**
Quality management systems (qms)
Regulatory environment compliance
Customer complaint management
** Johnson & Johnson is seeking a Customer/Commercial Quality Specialist for its orthopaedics division in Chiyoda, Tokyo. The role focuses on ensuring product quality, managing customer complaints, and supporting compliance with legal and regulatory standards. **

Job Summary

  • The Quality Assurance (QA) department is responsible for establishing and maintaining quality assurance methods to ensure stable product delivery to customers.
  • This role involves responding promptly to product defects and customer complaints, contributing to both productivity and customer satisfaction, and improving product quality.
  • Responsibilities include managing supplier relationships, overseeing new product introductions, ensuring product quality during manufacturing and service, and handling customer complaints and product inspections.

Matching Summary

Match Score: 75

** Johnson & Johnson is seeking a Customer/Commercial Quality Specialist for its orthopaedics division in Chiyoda, Tokyo. The role focuses on ensuring product quality, managing customer complaints, and supporting compliance with legal and regulatory standards. **

Skills & Requirements

Must-have

  • Quality Management Systems (QMS)
  • Regulatory Environment Compliance
  • Customer Complaint Management
  • Product Quality Improvement
  • Process Improvement Initiatives

Nice-to-have

  • Business Behavior
  • Execution Focus
  • Goal Attainment
  • Detail-Oriented
  • Process Oriented

Key Requirements

  • Understanding of basic legal requirements and J&J Policy
  • Collaboration and contribution to results
  • Identification and mitigation of significant risks
  • Prioritization and delivery of expected outcomes
  • Participation as a Quality member in unprecedented projects

Work Rights

Not specified

Tailored Resume

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