Head Of Services - Kenya (director)

Citi

Nairobi, Kenya
Competitive base salary (annually reviewed); not s...
Hybrid
15+ years of experience including 8-10 years managerial
In-depth knowledge of banking products
Proven track record in cash management and trade solutions
The role is responsible for the overall design, socialization, and implementation of Services Strategy in Kenya to increase bank service penetration

Job Summary

  • The role is responsible for the overall design, socialization, and implementation of Services Strategy in Kenya to increase bank service penetration.
  • Candidates must possess a proven track record in selling cash management, trade, and technology-based consulting solutions while managing large client portfolios.
  • The position offers a competitive base salary reviewed annually, a hybrid working model allowing up to two days at home per week, and comprehensive benefits.

Matching Summary

The role is responsible for the overall design, socialization, and implementation of Services Strategy in Kenya to increase bank service penetration.

Salary

Competitive base salary (annually reviewed); Not specified; Comprehensive benefits supporting well-being, living, and savings

Skills & Requirements

Must-have

  • 15+ years of experience including 8-10 years managerial
  • In-depth knowledge of banking products
  • Proven track record in cash management and trade solutions
  • Advanced marketing and selling skills with customer first mindset
  • Experience managing large client relationships from banking perspective

Nice-to-have

  • Entrepreneurial approach to business growth
  • Ability to synthesize technical data into flowing solutions
  • Strong partnership with control functions like Legal and Compliance
  • Champion of progress delivering value to partners
  • Excellent interpersonal skills for internal and external negotiation

Key Requirements

  • 15+ years total experience
  • 8-10+ years managerial experience
  • Deep expertise in cash management and trade services
  • Leadership of diverse cross-discipline teams
  • Adherence to Citi Code of Conduct and risk governance

Work Rights

Not specified

Tailored Resume

Cover Letter