Mf Customer Engagement - Vp

FANNIE MAE

Fully remote
10+ years leadership experience in complex matrixed organizations
Deep expertise in multifamily housing finance industry
Proven ability to build and sustain trusted partnerships
Fannie Mae is seeking a Vice President of Multifamily Customer Engagement to lead a team focused on managing lender and borrower relationships in the conventional multifamily sector. The role involves strategic oversight of customer engagement, relationship management, and team development, emphasizing a balance between customer needs and risk management

Job Summary

  • The Vice President will lead a team responsible for managing lender and borrower relationships within the conventional multifamily business.
  • This role requires balancing customer needs with sound credit and risk management while partnering closely with underwriting teams.
  • Fannie Mae offers a comprehensive benefits package including health, life, and voluntary lifestyle perks to enhance employee well-being.

Matching Summary

Match Score: 85

Fannie Mae is seeking a Vice President of Multifamily Customer Engagement to lead a team focused on managing lender and borrower relationships in the conventional multifamily sector. The role involves strategic oversight of customer engagement, relationship management, and team development, emphasizing a balance between customer needs and risk management.

Skills & Requirements

Must-have

  • 10+ years leadership experience in complex matrixed organizations
  • Deep expertise in multifamily housing finance industry
  • Proven ability to build and sustain trusted partnerships

Nice-to-have

  • Experience in DUS model or GSE environment
  • Strong credit and risk management acumen
  • Exceptional executive presence and communication skills

Key Requirements

  • 10+ years of related leadership experience
  • Extensive understanding of multifamily housing finance
  • Deep expertise in relationship management across stakeholders

Work Rights

Not specified

Tailored Resume

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