Fachinformatiker Im Technischen Kundensupport - Digitale Schließtechnik (m/w/d)
Allegion Plc
Remote
Fully remote
Technical support for digital locking systems
Troubleshooting hardware and software
System analysis and problem solving
As a Technical Support expert, you will be responsible for complex inquiries regarding our digital locking systems, combining technical expertise with real added value
Job Summary
As a Technical Support expert, you will be responsible for complex inquiries regarding our digital locking systems, combining technical expertise with real added value.
The company offers structured onboarding, regular training, and a supportive team to help you succeed in a role focused on innovation and customer safety.
Allegion Plc, a pioneer in digital locking technology, aims to make life safer and more comfortable through continuous innovation and a strong team spirit.
Matching Summary
As a Technical Support expert, you will be responsible for complex inquiries regarding our digital locking systems, combining technical expertise with real added value.
Skills & Requirements
Must-have
Technical support for digital locking systems
Troubleshooting hardware and software
System analysis and problem solving
Customer consultation and training
Documentation and ticket management
Collaboration with other departments
Nice-to-have
Passion for the industry
Team spirit and helpfulness
Interest in innovative security technology
Analytical thinking and structured work
Key Requirements
Completed training as IT specialist
First professional experience in technical support