Customer Analytics Manager, Activations & Adoption

Simplisafe

Richmond, VA, United States
Base: $127,700 - $170,200; bonus/equity: annual bo...
Hybrid (2 days onsite)
5+ years of experience in analytics
Design and interpret a/b experiments
Manage and develop analytical teams
SimpliSafe is seeking a Customer Analytics Manager for its Activations & Adoption team in Richmond, VA. The role involves leading analytics efforts related to customer engagement and device usage, while also shaping strategies that influence high-level business decisions

Job Summary

  • This role owns analytics across device setup, hardware adoption, and subscription activation to influence C-suite and board-level decisions.
  • The successful candidate will champion the adoption of AI-assisted analytics workflows including LLM-based tools to increase team throughput.
  • SimpliSafe offers a comprehensive total rewards package including free SimpliSafe systems, professional monitoring, and participation in annual bonus programs.

Matching Summary

Match Score: 85

SimpliSafe is seeking a Customer Analytics Manager for its Activations & Adoption team in Richmond, VA. The role involves leading analytics efforts related to customer engagement and device usage, while also shaping strategies that influence high-level business decisions.

Salary

Base: $127,700 - $170,200; Bonus/Equity: Annual bonus program and equity available; Benefits: Medical, retirement, lifestyle benefits, and free home security system

Skills & Requirements

Must-have

  • 5+ years of experience in Analytics
  • Design and interpret A/B experiments
  • Manage and develop analytical teams
  • Translate complex data into narratives
  • Partner with business leads on decisions

Nice-to-have

  • Experience with Tableau visualization tools
  • MBA degree preferred
  • AI tool point of view and adoption
  • No ego culture of collaboration
  • Strategic advisor mindset

Key Requirements

  • 5+ years Analytics experience
  • BA/BS degree required
  • Demonstrated team management experience
  • Statistical rigor in experiment design

Work Rights

Not specified

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