As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business, including driving sales and opening/closing the store
Job Summary
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business, including driving sales and opening/closing the store.
Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals.
Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
Matching Summary
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business, including driving sales and opening/closing the store.
Skills & Requirements
Must-have
driving sales and opening/closing the store
analyzing sales results
leading training sessions
delivering world-class customer experience
product demonstrations
educate customers on brand values
train and coach sales associates
Nice-to-have
fostering a culture of passion and positivity
creating an exceptional customer experience
happy and motivated staff
operational excellence
fostering a sense of belonging
Key Requirements
Minimum 1 year of experience in customer service and sales
Minimum 1 year of experience in cash handling and opening/closing procedures
Minimum 1 year of experience in supervisory experience involving coaching, feedback, and training
Minimum 1 year of experience in problem-solving issues related to customer service
Minimum 1 year of experience in a fast-paced team environment
Knowledge and passion for skincare, natural beauty, and ethical business