Transformation Consultant

NiCE

Remote
Remote
Ai-led transformation strategy
Enterprise-wide ai roadmaps
Contact center ecosystems
NiCE is seeking a Transformation Consultant to lead enterprise-wide AI and agentic transformation programs, engaging directly with C-suite executives to drive strategic initiatives. The ideal candidate should have extensive experience in management consulting, particularly in AI transformation and cloud migration, along with strong analytical and communication skills

Job Summary

  • Engage directly with C-suite and senior leadership teams at client organizations to define and lead enterprise-wide AI and agentic transformation programs.
  • Define enterprise-wide AI transformation roadmaps that connect agentic automation strategy to board-level outcomes including revenue growth, cost efficiency, and competitive differentiation.
  • Lead cloud migration strategy from on-premises contact center environments to NiCE CXone, mapping routing logic, agent states, reporting, and terminology.

Matching Summary

Match Score: 85

NiCE is seeking a Transformation Consultant to lead enterprise-wide AI and agentic transformation programs, engaging directly with C-suite executives to drive strategic initiatives. The ideal candidate should have extensive experience in management consulting, particularly in AI transformation and cloud migration, along with strong analytical and communication skills.

Skills & Requirements

Must-have

  • AI-led transformation strategy
  • Enterprise-wide AI roadmaps
  • Contact center ecosystems
  • Cloud migration strategy
  • Change management programs

Nice-to-have

  • Executive readiness
  • Adaptable and broad engagement
  • Innovation powerhouse
  • Market disrupting

Key Requirements

  • 5+ years of experience in management consulting, transformation strategy, or enterprise technology advisory
  • Demonstrable experience shaping AI or digital transformation programs at the executive level
  • Deep familiarity with contact center ecosystems
  • Demonstrated experience leading cloud migration or digital transformation programs
  • Proficiency in change management frameworks

Work Rights

Not specified

Tailored Resume

Cover Letter