The Global Support & Operations Organization aims to build a global support & operations center of excellence to achieve the highest levels of employee, fan & client satisfaction
Job Summary
The Global Support & Operations Organization aims to build a global support & operations center of excellence to achieve the highest levels of employee, fan & client satisfaction.
In this role, you will support Ticketmaster clients in all their event management needs, including building events, making updates, and supporting self-programming clients.
The company is committed to building a culture where all people can be their authentic selves, have an equal voice and opportunities to thrive.
Matching Summary
The Global Support & Operations Organization aims to build a global support & operations center of excellence to achieve the highest levels of employee, fan & client satisfaction.
Skills & Requirements
Must-have
event management needs
data input and verification
ticketing systems knowledge
client issue resolution
quality assurance process
Salesforce workflow tracking
Nice-to-have
service oriented accuracy
customer oriented mindset
proactive support to colleagues
learning new products features
flexible schedule accommodation
Key Requirements
H. S. diploma or equivalent required
Computer literate with excellent data entry skills