Virtual Assistant - In-person/fully Onsite

Citizens Bank

Pittsburgh, PA, US
**
Customer interaction via video
Routine financial transactions
Customer education on digital options
** Citizens Bank is seeking a Virtual Assistant to provide exceptional customer service through a new Interactive Teller Machine system in Pittsburgh, PA. The ideal candidate will have a strong customer-focused mindset and prior banking experience, ensuring a memorable experience for customers while processing financial transactions and offering banking solutions. **

Job Summary

  • You will represent Citizens with a friendly, memorable, and productive customer experience through a new delivery channel called Interactive Teller Machine.
  • The role processes account service and maintenance request and delivers value-add service to account holders like new account opening and lending advice.
  • You’ll grow your career through training, coaching, career planning and development that will enable you to branch off in any direction your talents and interests take you.

Matching Summary

Match Score: 75

** Citizens Bank is seeking a Virtual Assistant to provide exceptional customer service through a new Interactive Teller Machine system in Pittsburgh, PA. The ideal candidate will have a strong customer-focused mindset and prior banking experience, ensuring a memorable experience for customers while processing financial transactions and offering banking solutions. **

Skills & Requirements

Must-have

  • customer interaction via video
  • routine financial transactions
  • customer education on digital options
  • sales through service
  • collaboration with branch team

Nice-to-have

  • positive energy and confidence
  • passion to deliver high quality solutions
  • fostering strong partnerships
  • giving back to the community

Key Requirements

  • High School degree or GED required
  • Prior banking experience
  • Ability to work weekends and evenings

Work Rights

Not specified

Tailored Resume

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