Base: $16.59 - $24.86ph; bonus/equity: may include...
Fully remote
Excellent oral and written communications skills
Ability to multi-task in fast-paced environment
Proficiency with client record platforms and tools
Cox Automotive is seeking a Vehicle Operations Support Specialist II to provide excellent customer service by handling client inquiries and maintaining accurate records in a fully remote work environment. The role requires strong communication skills and the ability to manage multiple tasks in a fast-paced setting
Job Summary
The role requires becoming proficient in all knowledge base requirements to resolve client needs efficiently.
Employees are eligible for a minimum of sixteen hours of paid time off every month plus seven paid holidays.
The position involves managing inbound calls, emails, and texts while maintaining accurate client documentation.
Matching Summary
Match Score: 75
Cox Automotive is seeking a Vehicle Operations Support Specialist II to provide excellent customer service by handling client inquiries and maintaining accurate records in a fully remote work environment. The role requires strong communication skills and the ability to manage multiple tasks in a fast-paced setting.
Salary
Base: $16.59 - $24.86/hour; Bonus/Equity: May include commission and/or incentive program; Benefits: Minimum 16 hours PTO monthly, 7 paid holidays, health care, 401(k)
Skills & Requirements
Must-have
Excellent oral and written communications skills
Ability to multi-task in fast-paced environment
Proficiency with client record platforms and tools
Nice-to-have
Demonstrated ability to adapt in changing environment
Experience working with BPO partners
Proven track record of meeting SLAs
Key Requirements
Must clear pre-employment drug test
Authorized to work in the United States without sponsorship
No OPT, CPT, or visa sponsorship available
Work Rights
Must be authorized to work in the US without current or future sponsorship