Complaints Regulatory Reporting Lead

AIG

New Jersey, United States
Base: $140,000 to $155,000; bonus: eligible per in...
Primarily onsite
7+ years reporting experience in operations
Design complaint metric frameworks
Proficiency in sql powerbi cognos excel
The Complaints Regulatory Reporting Lead at AIG is a critical role focused on transforming complaints data into actionable insights to enhance operational efficiencies and ensure regulatory compliance. The position requires extensive experience in reporting and analytics within the insurance or financial services sectors

Job Summary

  • This role owns the design and delivery of complaint metric reporting across countries and products to drive operational improvement.
  • The position requires producing thematic analysis reports that translate complaint patterns into clear, actionable narratives for management.
  • AIG offers a comprehensive Total Rewards Program including health, wellbeing, financial security benefits, and professional development opportunities.

Matching Summary

Match Score: 85

The Complaints Regulatory Reporting Lead at AIG is a critical role focused on transforming complaints data into actionable insights to enhance operational efficiencies and ensure regulatory compliance. The position requires extensive experience in reporting and analytics within the insurance or financial services sectors.

Salary

Base: $140,000 to $155,000; Bonus: Eligible per incentive plan; Benefits: Comprehensive Total Rewards Program included

Skills & Requirements

Must-have

  • 7+ years reporting experience in operations
  • Design complaint metric frameworks
  • Proficiency in SQL PowerBI Cognos Excel
  • Strong understanding of regulatory compliance
  • Data quality governance and field standards

Nice-to-have

  • Experience presenting to senior management
  • Ability to drive proactive risk management
  • Championing automation and dashboard tools
  • Collaboration with cross-functional teams

Key Requirements

  • Bachelor's degree in Business or Data Analytics
  • 7+ years of reporting experience in insurance or financial services
  • Demonstrated ability to define field-level data standards

Work Rights

Not specified

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