Answer and transfer incoming calls received on the resort’s main switchboard correctly
Job Summary
Answer and transfer incoming calls received on the resort’s main switchboard correctly.
Ensure follow-up on guest requests received via phone, FS App, and FS Chat efficiently, courteously, and professionally to achieve maximum guest satisfaction.
Respond efficiently and professionally to any emergency situations.
Matching Summary
Answer and transfer incoming calls received on the resort’s main switchboard correctly.