Remote Support Engineer - Lab Informatics

Agilent Technologies UK

Manesar, Haryana, India
Not specified; pyy ranges determined by role, leve...
Hybrid
6-8 years total experience
B. tech or m. pharma degree
Informatics or remote technical support experience
Agilent Technologies provides life science and diagnostic laboratories with cutting-edge digital solutions to improve global quality of life

Job Summary

  • Agilent Technologies provides life science and diagnostic laboratories with cutting-edge digital solutions to improve global quality of life.
  • The role involves delivering exceptional remote post-sales technical support to diagnose issues and ensure optimal performance of informatics solutions.
  • Candidates will collaborate with internal teams to document cases accurately and suggest opportunities for product improvement while maintaining regulatory readiness.

Matching Summary

Agilent Technologies provides life science and diagnostic laboratories with cutting-edge digital solutions to improve global quality of life.

Salary

Not specified; Pay ranges determined by role, level, and location; Competitive compensation and flexible benefits package offered

Skills & Requirements

Must-have

  • 6-8 years total experience
  • B. Tech or M. Pharma degree
  • Informatics or remote technical support experience

Nice-to-have

  • Experience with ECM systems
  • Customer-facing support environment background
  • Proactive problem-solving approach

Key Requirements

  • University degree in B. Tech, M. Pharma, or related field
  • Minimum 6 years relevant experience in informatics or remote support
  • Willingness to relocate independently within India if required

Work Rights

Not specified

Tailored Resume

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