Customer Success Manager, Capital Iq & Visible Alpha
S&P Global Market Intelligence
Not specified; not specified; competitive pyy + be...
Not specified
Bachelor's degree in finance or economics
3-5 years work experience in client facing role
Strong ms office skills required
S&P Global Market Intelligence is seeking a Customer Success Manager for their Visible Alpha platform, responsible for enhancing user engagement and satisfaction. The role involves collaboration with various internal teams to deliver targeted initiatives and ensure clients maximize the platform's value
Job Summary
The role focuses on driving user engagement and product adoption for Visible Alpha Insights and VA on Pro platforms.
Candidates must partner with Marketing, Product, and Sales teams to deliver proactive initiatives that maximize value for clients.
S&P Global offers comprehensive benefits including health care coverage, generous time off, and retirement planning.
Matching Summary
Match Score: 85
S&P Global Market Intelligence is seeking a Customer Success Manager for their Visible Alpha platform, responsible for enhancing user engagement and satisfaction. The role involves collaboration with various internal teams to deliver targeted initiatives and ensure clients maximize the platform's value.
Salary
Not specified; Not specified; Competitive pay and benefits included
Skills & Requirements
Must-have
Bachelor's degree in Finance or Economics
3-5 years work experience in client facing role
Strong MS Office skills required
Experience with Salesforce or ChurnZero CRM
Ability to articulate complex financial information
Nice-to-have
Familiarity with Visible Alpha or Capital IQ platforms
Knowledge of data analytics tools like Power BI
Relevant language skills
Experience in financial services industry
Positive proactive attitude and team collaboration