Universal Banker

M&T Bank

Norwich, CT, United States
Base: $20.55 - $34.25 hourly (usd); bonus/equity: ...
Retail sales experience
Strong verbal communication skills
Ability to handle difficult customer conversations
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner

Job Summary

  • The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.
  • It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking.
  • The successful candidate will contribute to the retention and expansion of all Consumer and Business Banking relationships.

Matching Summary

The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.

Salary

Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Retail sales experience
  • Strong verbal communication skills
  • Ability to handle difficult customer conversations

Nice-to-have

  • Bilingual based on branch needs
  • Empathy and customer centricity
  • Flexibility and adaptability

Key Requirements

  • High school diploma or equivalent
  • Minimum of 1 year customer service experience
  • Proficiency with internet user-level technology

Work Rights

Not specified

Tailored Resume

Cover Letter