Technical Account Manager

Workday

Not specified; not specified; not specified
4+ years product support experience
Complex b2b enterprise software background
Strong technical acumen and architecture knowledge
The role involves acting as the primary point of contact and advocate for strategic customers within the Technical Account Management team

Job Summary

  • The role involves acting as the primary point of contact and advocate for strategic customers within the Technical Account Management team.
  • Candidates must possess strong technical acumen to navigate challenges with large enterprise accounts and ensure business objectives alignment.
  • Workday offers a culture rooted in integrity and empathy where employees are trusted to take risks and grow their skills.

Matching Summary

The role involves acting as the primary point of contact and advocate for strategic customers within the Technical Account Management team.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 4+ years product support experience
  • Complex B2B enterprise software background
  • Strong technical acumen and architecture knowledge
  • Experience with Workday HCM Payroll Financials
  • C-level stakeholder engagement skills

Nice-to-have

  • Sun-drenched optimism and drive
  • Curious minds and courageous collaborators
  • Ability to chair roundtables and steering committees
  • Passion for customer relations and integrity
  • Experience driving customer self-sufficiency

Key Requirements

  • BS or MS in Computer Science or equivalent technical experience
  • 4+ years in product support or account management for complex B2B software
  • 5+ years managing complex SaaS solutions for large enterprise accounts
  • Experience in HR, Payroll, Time Tracking, Recruiting, or Financials domains

Work Rights

Not specified

Tailored Resume

Cover Letter