Clinical Relations Partner

Doctor Relocation LLC

Spanish Fork, Utah, US
Base: $37.31 - $58.75 ph; bonus/equity: not specif...
Investigate patient complaints and grievances
Manage high harm no gap events
Coach frontline caregivers on service recovery
This role is key in coaching and providing resources to frontline caregivers in service recovery and maintaining good clinical relationships

Job Summary

  • This role is key in coaching and providing resources to frontline caregivers in service recovery and maintaining good clinical relationships.
  • The position involves investigating and managing patient complaints related to quality of care that have resulted in harm or potential harm.
  • Intermountain Health offers a generous benefits package covering programs to foster a sustainable culture of wellness for mind, body, and spirit.

Matching Summary

This role is key in coaching and providing resources to frontline caregivers in service recovery and maintaining good clinical relationships.

Salary

Base: $37.31 - $58.75 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive wellness package included

Skills & Requirements

Must-have

  • Investigate patient complaints and grievances
  • Manage high harm no gap events
  • Coach frontline caregivers on service recovery
  • Navigate electronic health records
  • Resolve conflicts between stakeholders

Nice-to-have

  • Expertise in process improvement initiatives
  • Strong verbal and written communication skills
  • Ability to lead through influence
  • Experience with enterprise legal partners
  • Proactive risk exposure detection

Key Requirements

  • Bachelor's degree in healthcare related field
  • Minimum of 3 years Clinical Experience
  • Registered Nurse preferred

Work Rights

Not specified

Tailored Resume

Cover Letter