Customer Care Representative - Wfh Connecticut

941

Connecticut, US
Base: $16.94 ph; bonus/equity: not specified; bene...
Fully remote
Must currently reside in connecticut
1 year of call center experience
6 months customer service experience
The role involves handling 60-80 inbound calls daily to assist members, clients, and facilities with personalized care

Job Summary

  • The role involves handling 60-80 inbound calls daily to assist members, clients, and facilities with personalized care.
  • MTM Health is an equal opportunity employer committed to removing barriers to care and improving lives across the nation.
  • Employees receive a comprehensive benefits package including health insurance, 401(k) matching, and paid time off.

Matching Summary

The role involves handling 60-80 inbound calls daily to assist members, clients, and facilities with personalized care.

Salary

Base: $16.94 per hour; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • Must currently reside in Connecticut
  • 1 year of Call Center experience
  • 6 months Customer Service experience
  • High speed Internet access required
  • Quiet home workspace free of distractions

Nice-to-have

  • Multilingual services capability
  • Passionate about community impact
  • Excellent navigational skills
  • Team collaboration mindset

Key Requirements

  • 1 year Call Center experience
  • 6 months Customer Service experience
  • Residency in Connecticut required
  • Minimum 30 Mbps download internet speed

Work Rights

Must have US work authorization (implied by residency requirement)

Tailored Resume

Cover Letter