Customer Success is a key role to ensure Workday’s customer happiness and success, acting as advisors and facilitators to customers
Job Summary
Customer Success is a key role to ensure Workday’s customer happiness and success, acting as advisors and facilitators to customers.
The role involves planning and overseeing enterprise-level support and service activities for Workday products and services for a designated customer or group of customers.
In return, Workday offers trust to take risks, tools to grow, skills to develop, and the support of a company invested in you for the long haul.
Matching Summary
Customer Success is a key role to ensure Workday’s customer happiness and success, acting as advisors and facilitators to customers.
Skills & Requirements
Must-have
Customer relationship coordination
Customer success planning
Issue resolution and escalation
Financial accounting experience
Customer adoption of features
Nice-to-have
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Empathy and shared enthusiasm
Bold ideas and genuine care
Trust to take risks
Key Requirements
3-5+ years customer facing services role
Corporate Financial accounting experience
Functional domain expertise with Financial software