This position serves as the primary telephonic point of contact for patients, employees, and vendors seeking assistance with hospital services
Job Summary
This position serves as the primary telephonic point of contact for patients, employees, and vendors seeking assistance with hospital services.
The role involves coordinating referrals, arranging appointments, and managing transitions in care to ensure efficient resource utilization and discharge planning.
Candidates must demonstrate strong interpersonal skills to advocate for patients, resolve service issues, and collaborate with an interprofessional healthcare team.
Matching Summary
This position serves as the primary telephonic point of contact for patients, employees, and vendors seeking assistance with hospital services.
Skills & Requirements
Must-have
Valid Texas RN License
2+ years professional nursing experience
Strong communication skills
Care coordination expertise
Customer service principles
Nice-to-have
Case management experience
BSN degree preferred
Project development skills
Conflict resolution strategies
Social media monitoring
Key Requirements
Graduation from accredited School of Nursing
Valid Texas RN License or eligible Compact License
Greater than 2 years of professional nursing experience