Aftermarket Customer Support

Baynethinline

Durand, MI, United States
On-site
Aftermarket parts and services sales
Customer relationship management
Technical product support
Baynethinline is seeking an OEM Aftermarket Sales/Support Specialist to enhance aftermarket sales and customer relationships for their products in Durand, MI. The role demands strong customer service skills, technical support abilities, and a collaborative mindset to work effectively with various teams

Job Summary

  • Promote and sell OEM aftermarket parts and services to existing and new customers, ensuring revenue growth and profitability within the aftermarket segment.
  • Build and maintain strong relationships with key customers, including dealerships and end users, providing support and expert advice on the use and proper selection of OEM parts and products.
  • Provide technical support for aftermarket products, including troubleshooting, identifying parts, and offering solutions for repairs and upgrades.

Matching Summary

Match Score: 85

Baynethinline is seeking an OEM Aftermarket Sales/Support Specialist to enhance aftermarket sales and customer relationships for their products in Durand, MI. The role demands strong customer service skills, technical support abilities, and a collaborative mindset to work effectively with various teams.

Skills & Requirements

Must-have

  • Aftermarket parts and services sales
  • Customer relationship management
  • Technical product support
  • Inventory management collaboration
  • Dealer portal and iStore training

Nice-to-have

  • Fast-paced environment
  • Independent and team work
  • Problem-solving mindset
  • Results-driven approach

Key Requirements

  • High School Diploma or GED
  • 5+ years aftermarket sales/support experience
  • MS Office proficiency
  • Knowledge of Parts Manuals, BOMs, engineered prints
  • Strong negotiation and sales skills

Work Rights

Not specified

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