Aftermarket Project Manager

Advanced Mobility By Kentucky Trailer

Cedar Rapids, IA, United States
Not specified
5 years customer service or service repair experience
Mechanical electrical and hydraulic aptitude
Solidworks part print creation skills
The Aftermarket Project Manager position at Advanced Mobility By Kentucky Trailer involves developing customer support processes post-sale, emphasizing technical support and engineering principles. The ideal candidate will have significant experience in customer service or service and repair, strong mechanical aptitude, and excellent communication skills

Job Summary

  • The Aftermarket Project Manager is responsible for developing processes and procedures to support customers after the initial sale.
  • This role blends technical support and engineering principles to assist customers and internal stakeholders in service and repair departments.
  • Candidates will create standard operating procedures, manage end-of-life cycle projects, and support field issues with technical expertise.

Matching Summary

Match Score: 85

The Aftermarket Project Manager position at Advanced Mobility By Kentucky Trailer involves developing customer support processes post-sale, emphasizing technical support and engineering principles. The ideal candidate will have significant experience in customer service or service and repair, strong mechanical aptitude, and excellent communication skills.

Skills & Requirements

Must-have

  • 5 years customer service or service repair experience
  • Mechanical electrical and hydraulic aptitude
  • SolidWorks part print creation skills
  • Standard operating procedure development
  • Warranty request review and disposition

Nice-to-have

  • Strong desire to drive continuous improvement
  • Ability to develop customer distributor relationships
  • Excellent verbal and written communication skills
  • High degree of attention to detail
  • Proficiency in Microsoft Excel Word and Outlook

Key Requirements

  • High School Diploma required
  • Engineering Technology or four-year degree preferred
  • At least 5 years experience in Customer Service or Service & Repair
  • Travel as required approximately 10%

Work Rights

Not specified

Tailored Resume

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