Recepcionista Hotel - Hotel Barceló Sants

Grupo Barceló

Barcelona, Spain
Customer service
Front desk operations
Guest check-in and check-out
Organize all reception tasks from pre-arrival to departure, including check-in, check-out, customer service, concierge duties, and night audits

Job Summary

  • Organize all reception tasks from pre-arrival to departure, including check-in, check-out, customer service, concierge duties, and night audits.
  • Barceló Hotel Group offers geographic mobility, career development plans, and access to extensive training programs, including an e-learning platform.
  • Enjoy exclusive discounts on hotels and travel, health insurance, and various leisure and training opportunities as part of the team.

Matching Summary

Organize all reception tasks from pre-arrival to departure, including check-in, check-out, customer service, concierge duties, and night audits.

Skills & Requirements

Must-have

  • Customer service
  • Front desk operations
  • Guest check-in and check-out
  • Telephone and in-person assistance
  • High-level English proficiency

Nice-to-have

  • Sustainable improvement spirit
  • Collaborative and responsible environment
  • Geographic mobility opportunities
  • Commitment to building a better future

Key Requirements

  • Minimum 2 years of experience in customer service and quality in the hotel sector
  • Degree in Tourism, Master's in Marketing, or similar
  • Specific training in tourism quality
  • High English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter