Usher/ticket Taker

Livenation

Raleigh, NC, United States
Customer service and communication
Complaint handling and resolution
Sales solicitation of products or services
The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints

Job Summary

  • The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Live Nation strongly supports equal employment opportunity for all applicants and will make reasonable accommodations for disabilities and religious practices.
  • Team members participate in venue sustainability programs and collaborate to close the venue after shows, including collecting recyclables and storing event equipment.

Matching Summary

The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Skills & Requirements

Must-have

  • Customer service and communication
  • Complaint handling and resolution
  • Sales solicitation of products or services
  • Record keeping of customer interactions
  • Teamwork and program execution

Nice-to-have

  • Strategic thinking and problem-solving
  • Tact and diplomacy
  • Participation in sustainability programs
  • Verbal and written communication skills

Key Requirements

  • High School Diploma or equivalent
  • At least 2 years in Customer Service
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter